Our Claims Process
1. Immediate Response
- Report your claim via phone, email, or online
- Send images of the damages via WhatsApp to the hot line +260 762 831 031
- Receive immediate acknowledgment
2. Documentation Support
Guidance on required documentation-Check list
-MOTOR
-NON-MOTOR
3. Prompt Settlement
- Transparent communication throughout the process
- Fair settlement based on policy terms
- Direct payments to suppliers where applicable
- Regular updates on claim progress
Claims Contact Line:
+260 960 385 381
+260 963 585 320
Email: claim@africapride.co.zm
